This Privacy Policy explains how AI IMAGINATION (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website, contact us, or purchase our services. By using our website you agree to the practices described here.
01Information we collect
- Information you provide. When you submit our contact form or start a project, we collect your name, email address, company name, and the details you share about what you’re building.
- Order information. When you buy a service, we receive confirmation of the purchase and the materials you send us to fulfil it (for example, photos for editing).
- Usage data. Basic technical data such as browser type, device, approximate location, and pages visited, collected automatically to keep the site secure and improve it.
- Cookies. Essential cookies needed for the site to function and, where applicable, analytics cookies. See section 05.
02How we use your information
- To respond to enquiries and deliver the services you request.
- To process and fulfil orders, and to provide support.
- To operate, secure, and improve our website.
- To send you service-related communications about a project you started with us.
- To comply with legal obligations.
03Payments
Purchases of our services are processed by our payment provider lava.top (Lava). When you buy a product, your payment is handled on their platform and is subject to their terms and privacy policy. We do not receive or store your full card details.
04Sharing your information
We do not sell your personal data. We share it only with:
- Service providers who help us operate (e.g. payment processing, hosting, analytics), bound to protect your data.
- Legal authorities where required by law or to protect our rights.
05Cookies & analytics
We use essential cookies to run the site and may use analytics to understand how it is used. You can control or block cookies through your browser settings; disabling some cookies may affect how the site works.
06Data retention
We keep your information only as long as necessary to provide our services, meet legal or accounting requirements, and resolve disputes. When it is no longer needed, we delete or anonymise it.
07Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
08Data security
We use reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
09Children’s privacy
Our services are not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us information, please contact us and we will remove it.
10Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a new “Last updated” date.
11Contact us
Questions about this policy or your data? Reach out:
AI IMAGINATION · info@aimagination.online